Medical Device Call Center

End-to-end Medical Device Call Center Management – Highly Trained Safety & Product Specialists

Our Medical Device Call Center Service can efficiently manage medical and product information requests, collect and evaluate adverse incidents and product complaints (PCs). Our specialists process and document incident reports and PCs in the agreed timelines to facilitate further information processing by respective departments. Our delivery centers are equipped to provide round-the-clock support with multi-lingual capabilities to engage with patients, healthcare professionals, and other stakeholders.

We are fully capable of providing the appropriate medical and product responses with auditable communications based on a strong understanding of the products. ClinChoice has experience in coupling our medical device call center capabilities with our in-house incident reporting operations to accelerate the submission of critical safety reports to health authorities.