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Junior Network Engineer

Full time

Bangalore, Bangalore, Karnataka, India

Description

Job Description: 

  • Installation of any network hardware and software as directed. 
  • Screen network performance and report findings immediately. 
  • Basic administration & monitoring of networking devices such as firewalls, switches, Access Points and VoIP system. 
  • Work experience with DID, TFN, SIP, IVR, creation of call ring group, call flow development, call recording and voice mail management & providing support for Unified communication products like Cisco, Grand stream, Unify IPPBX and call center solutions is an added advantage. 
  • Based on the client requirement, 24/7 onsite/remote support shall be provided. 
  • Communicate with the business head and create technical solutions accordingly. 
  • Maintain a standard SLA to provide technical support. 
  • Interface with vendors to ensure they are delivering the best possible solution. 
  • Address and resolve Helpdesk tickets with respect to hardware, software, and networking. 
  • Guide users with simple step-by-step process to resolve reported technical issues.

 

Requirements

  • Any graduate or post graduate having experience in networking. 

 

Years of Experience

Experience :

6 Months – 2 years

Role Application

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